---
title: "Website Support"
date: 2026-03-07
author: "Jeroen Moolenschot"
---

# Website Support

Visual Feedback Extension for Perfex CRM

 
# Turn Client Feedback into Actionable Support Tickets.

 Embed a customizable feedback widget on any website. **Automatically capture screenshots**, browser data, and the exact URL directly into Perfex CRM.

 [Get the Module - $39](#pricing)

 
- Free WordPress & Joomla Plugins
- 20+ Languages

 
- [Documentation](#)
- [Try our Demo](#)

 
## Stop the "What browser are you using?" email chain.

 Clients hate typing long bug reports. Developers hate vague feedback without visual context. Our widget solves both by automatically attaching technical environment data (OS, Screen Size, Browser) and visual screenshots to every support request.

 [![Website Support Widget](https://www.cloudmill.nl/images/websitesupport/Websitesupport-Widget.png)](https://www.cloudmill.nl/images/websitesupport/Websitesupport-Widget.png) The widget seamlessly captures the user's viewport, full page, or a specific drawn region using **advanced HTML2Canvas technology**. No external browser extensions required for your clients.

 
- **Automated Screenshots:** Capture the issue exactly as the client sees it.
- **Rich Environment Data:** Auto-captures OS, Browser version, Screen Resolution, Timezone, and exact URL.
- **Free CMS Plugins:** Easy integration with included, native WordPress and Joomla! plugins.
- **Available in 20+ Languages:** Fully translated widget that automatically matches your CRM's active language.

 
## Seamless Agency Experience

 Link multiple websites to specific Perfex CRM Projects, Clients, and Departments. Customize the widget's color, position, and logo to perfectly match your client's brand. Secure API tokens ensure only allowed domains can submit tickets.

 ### White-label Ready

 100% customizable. Change primary colors, widget text, border radius, and add your agency logo.

 [![Perfex CRM Ticket Meta](https://www.cloudmill.nl/images/websitesupport/Websitesupport-ticket.png)](https://www.cloudmill.nl/images/websitesupport/Websitesupport-ticket.png) 
## Start Resolving Bugs Faster.

 Enhance your Perfex CRM with the ultimate visual feedback and support tool.

 
### Module License

 $39

 
- Unlimited Domains & Widgets
- WordPress & Joomla Plugin
- Lifetime Free Updates
- 6 Months Support included

 [Buy on CodeCanyon](#)

 
- Instant Download
- Easy Installation

 
## Frequently Asked Questions

 
- ### Does the screenshot feature require a browser extension?

 No! The module uses advanced HTML2Canvas technology. The screenshot is generated entirely within the client's browser using JavaScript, meaning they don't have to install or download anything to report a bug.
- ### Can I use this widget on multiple client websites?

 Yes, absolutely. You can generate unlimited API tokens within the module. You can assign each token to a specific client, project, and allowed domain, ensuring the tickets route to the exact right place in your CRM.
- ### Do I have to use WordPress or Joomla?

 Not at all. While we include native plugins for WordPress and Joomla for zero-code installations, the module provides a simple standard JavaScript `<script>` tag. You can paste this into Shopify, Magento, Webflow, or any custom HTML website.
- ### Is the widget responsive and mobile-friendly?

 Yes, the widget is highly optimized and fully responsive. It will display a mobile-friendly interface for users submitting feedback from their phones or tablets.
- ### Is it secure? Can people spam my CRM?

 Yes! We have implemented robust security. Each widget requires a unique 64-character API token. Furthermore, the API verifies the CORS HTTP Origin headers, so the widget will only function on the exact domain you allow-listed in the CRM.
- ### Is this a one-time purchase?

 Yes, once you purchase the module via CodeCanyon, you own the license for your Perfex CRM instance. All future updates for that version are included.

 Still have questions? [Contact us!](https://www.cloudmill.nl/#support)